Delta Dental of Nebraska (Delta Dental) is a leading provider of dental benefits in Nebraska. The company was incorporated in 1985 as a non-profit health services company, and is an independently operated affiliate of Delta Dental Plan Association (DDPA). Delta Dental plans collectively provide dental coverage to more than 54 million people in more than 93,000 groups across the nation. Our goal is to offer top-quality, cost-effective oral healthcare solutions that meet the needs of our customers and subscribers.
Products and Services
Delta Dental offers a range of fully insured plans and self-funded dental benefit administration to meet your needs. Product types include the Delta Dental Participating fee-for-service and Preferred Provider Organization (PPO) products, as well as unique offerings like our Millennium Choice and Discover & Dental Flex (voluntary) products.
Delta Dental members have easy access to network dentists. Delta Dental PPOSM is our national PPO network with more than 74,000 participating dentists. Delta Dental Premier® is the largest dental network in the country with more than 134,000 participating dentists.
Clients
Clients of Delta Dental range from small businesses to large Fortune 500 companies and employers.
Performance
Our competitive edge stems from our extraordinary customer service and our numerous operating efficiencies and our data analysis systems. Delta Dental of Nebraska has an A rating from A.M. Best - one of the top financial ratings for an oral health benefit company in North America.
Service Quality
Providing top quality customer service to our members, group customers and dentists is our priority. Every day, we field thousands of calls—chiefly about benefits and participating dentists. Customer Service calls are monitored, and each representative is graded for quality assurance.
We process more than 99 percent of claims within 10 business days with a financial accuracy rate of 99 percent.
Analytic Strength
Delta Dental's analytic capabilities brings clinical considerations into benefit design and administration. Led by widely published career dentists, statistical analysts and other specialists in dentistry, the analytics team integrates utilization management, professional review, applied outcomes research, policy development, and education. This approach has established Delta Dental as a leader in delivering access to cost-effective oral health care solutions for group purchasers and subscribers.
Technology
Delta Dental has developed an advanced processing system for the unique needs of dental benefits administration. The company's mainframe and client-server computing platform uses proprietary database management software to process thousands of claims, checking each one against applicable contracts, eligibility files and fee schedules.