covid-19-member-announcement


Member Announcement

Delta Dental continues to monitor the coronavirus (COVID-19) situation

Our top priority is to ensure the safety and well-being of our organization while increasing our ability to service our members, our dentists and the communities we serve.

We continue to believe that we have the technology and team in place to continue to serve your needs. We will continue to process and pay claims and provide the personal service our stakeholders expect and deserve. We have a dedicated response team to prevent or minimize any disruptions in service.

For more resources about COVID-19 please go to the Center for Disease Control and Prevention at cdc.gov


New Teledentistry Options

Teledentistry provides the means for a patient to receive oral health consultation when the patient and dentist or dental professional are not able to meet in person.

In an effort to help keep dental emergencies out of hospital emergency rooms and allow dentists alternative ways to serve patients during the COVID-19 pandemic, Delta Dental of Nebraska will make an exception and reimburse emergency oral evaluations (DO140) completed via teledentistry in accordance with a member’s benefit plan allowance through 2020.

Please refer to the FAQ section for additional background on teledentistry questions related to the Delta Dental COVID-19 teledentistry exception.

Link for COVID-19 ADA State Mandates & Recommendations: https://success.ada.org/en/practice-management/patients/covid-19-state-mandates-and-recommendations

Thank you!