covid-19-provider-announcement


Provider COVID-19 Announcement

Delta Dental continues to monitor the coronavirus (COVID-19) situation

Our top priority is to ensure the safety and well-being of our organization while increasing our ability to service your business.

Here are some of the things we have put in place to meet the ongoing needs of our dentists:

  • We have established an executive task force, including our CEO, executive leaders, a physician and an oral surgeon, to continuously monitor federal and state health official websites; to take action in response to this rapidly changing situation.
  • We continue to execute and test multiple scenarios that will ensure our business continues during the COVID-19 pandemic.
  • We implemented work from home capabilities where needed and cancelled all business travel for our employees to keep them safe.

We believe that we have the technology and team in place to continue to serve your needs.

For more resources about COVID-19 please go to the Center for Disease Control and Prevention at cdc.gov.

If you haven’t already, please be sure to register on the Dental Office Toolkit (DOT). This portal will continue to house many useful resource and will be especially helpful to those working away from home.

In the event you have any questions, please contact your Delta Dental representative.


New Teledentistry Options

Teledentistry provides the means for a patient to receive oral health consultation when the patient and dentist or dental professional are not able to meet in person.

In an effort to help keep dental emergencies out of hospital emergency rooms and allow dentists alternative ways to serve patients during the COVID-19 pandemic, Delta Dental of Nebraska will make an exception and reimburse emergency oral evaluations (DO140) completed via teledentistry in accordance with a member’s benefit plan allowance through 2020.

Please refer to the FAQ section for additional background on teledentistry questions related to the Delta Dental COVID-19 teledentistry exception.

Link for COVID-19 ADA State Mandates & Recommendations: https://success.ada.org/en/practice-management/patients/covid-19-state-mandates-and-recommendations

Thank you!