Step 1 - Distribute important member documents
During implementation, the Implementation Specialist sends the electronic Summary Plan Description (SPD) to the Client Administrator. Once received, please review. The SPD must be distributed to your employees.
Digital ID cards: Employees have immediate access to ID cards upon enrollment. Digital ID cards are available in the Member Portal and mobile app.
Member Portal and mobile app features:
- Digital ID card
- Find a dentist
- Coverage details
- Claim details
- Cost estimator
- Digital Explanation of Benefits (EOB)
Available exclusively on the Member Portal
Step 2 - Finalize registration for the Employer Services Portal (ESP)
The Client Administrator designated on your Employer Application receives an email from [email protected] with a link to complete registration. Please note this email inbox is not monitored.
If you have not registered for ESP:
If you need assistance or have not received an email to complete registration, please reach out to the Portal Support Team via email [email protected] or call 1-866-398-9480.
Step 3 - Utilize employer resources
View our annual billing schedule to find key dates for each month, including when new invoices become available and when monies are due.
