General Information 835/Electronic Remittance Advice (ERA) is an electronic version of the provider Explanation of Benefits (EOB). You will receive this from the same clearinghouse used to submit your claims electronically. Check with your software vendor to determine how you will receive the ERAs.
Need duplicate EOBs? Either print a copy by going to Claims Inquiry on this website or contact Customer Service (see subscriber’s ID card for phone number).
Questions on the ERA? Refer to the Claims Inquiry on this website to view the claim online or contact Customer Service (see subscriber’s ID card for phone number).
Registration: Please contact clearinghouse to submit claims if you would like to recieve the 835/ Electronic EOB.
Participation in Dental Electronic Remittance Advice (ERA) is limited to those providers whose practice management software vendor is participating in ERA with Emdeon or to those providers who have a Dental Provider Services (DPS) account. Please contact your software vendor to verify participation or register for a DPS account at www.emdeondental.com
For additional information please review your Dental Office Toolkit manual